Our Mission
Our mission is to provide reliable, high-quality laundry services that support busy families, assist the elderly, and help anyone who may be falling behind on daily tasks. We are committed to being a trusted part of our community by delivering exceptional care, attention to detail, and outstanding customer service. Through compassion, consistency, and professionalism, we aim to make life easier- one load at a time.
Frequently asked questions
How much is Pickup & Delivery?
Pickup and delivery are actually free (within a 25-minute radius of Gibraltar), honestly, its the only way we do business. No hidden Fees.
Tell me about your Products?
We only use premium laundry detergents that you know and trust- no secrets!
Tide Ultra OXI Detergent, for everyday loads.
Tide Free and Gentle, for sensitive skin.
Purcell Laundry Detergent for dirty, stinky loads (think band camp and mechanics)!
Downey April Fresh fabric softener for a hint of spring.
Getting your laundry clean and smelling fresh is important to us. Because of this, we use laundry boosters; each one of these products has its own purpose, whether it is fighting odors or softening the water!
Laundry Boosters:
Lysol Laundry Sanitizer (flu in the house? Let's get those sheets clean)!
Borax
OxiClean
Arm and Hammer Washing Soda
Biz
The Friendly Fold will use the client’s detergent, however; we will not use “pod” detergent of any kind.
What is your stance on Stain Removal?
Some stains are easier than others, but we will attempt to handle them all!
Can you return my clothes hung?
Yes! Everything comes back freshly folded or hung- you can send hangers, or we can supply them (there is a small fee of 30 cents per hanger after the first 15)!
I have some bulky items, can you wash them?
If it can fit in a standard-sized kitchen garbage bag, we can get it clean. If you have any questions, we are just a phone call or text away!
Can you work with heavily soiled garments?
Let's talk about it! The most important thing to our clients is ensuring their clothing is washed and cared for under the most sanitary conditions. If you have something a little different, reach out, and we can see if there is a healthy approach!
** We do reserve the right to return clothing unwashed that may contain any substance that could contain a biohazard (urine, feces, blood etc.) if there was not a discussion before hand.**
How can I schedule?
Scheduling is very easy! You can book on this website or contact us via text, phone, or through our Facebook page! You will always get a fast friendly response!
Turning a Mountain of Clothes into a Freshly Folded Waterfall!!
